DONNA HANDELL-PITCOCK

        11902 Brookwood Cove   CELL   512-470-1464

                AUSTIN, TEXAS                            FX 512-506-8433

 

 

 

ObjectiveI am a highly motivated and experienced Wireless Telcom professional seeking an opportunity where my knowledge and skills in Granite Circuit design, Network Optimization and Project implementation can be utilized.

 

 

 

 

Work experience1/2013 – 8/21/2014      ATT Mobility        National MTNO Team

       Synectics, Inc.

As a member of the MTNO Design Scrub Team, all facets of each Granite path are scrubbed/revised in Granite as needed including equipment, path elements, and path/segment names according to AT&T Golden Standards. Dacs reports are pulled from NetAnalyst to support Project

Trackers, Cut Sheets and migrations.

Low fill DS3s as well as large Special projects are scrubbed prior to migrations.  E911 PSAP and Selective Router T1 migrations, F Links, LB and GB Links, SS7 Links were all migrated. E911 PSAP diversity studies created prior to DART capacity. Updated missing PSAP UADs in Granite, collected by creating IWOS tickets, required prior to migrations.  MTNO team Methods & Procedures and Processes followed for all work orders.  A gradual conversion to Granite Works has been experienced.

                                         Experienced in creating IWOS and GPTC Tickets for specific network information/tasks.

 

 

6/2011 -  1/2013       ATT Mobility       National MTNO Team

       Synectics, Inc.

As Circuit Designer for MTNO BSLD Project, I scrubbed facilities slated for migration using NetAnalyst Dacs reporting, LEC inventory records and MTNO Tracker and Elements Tools. Icreated Revised Paths for migrating to new facilities for all bandwidths including OC12s, OC3, OC3c, DS3, DS3c, DS1, and DS0s according to AT&T Golden Standards.  I revised some equipment entries in Granite when necessary also according to Golden Standards.

I created Project Trackers and Cutsheets using MTNO Tracker, Elements and OCS Tools.  I updated Granite paths after each successful migration.

I attended LEC and internal Project meetings.  Assisted with Resolving issues to meet Project timelines. 

 

 

 

6/2010 -  6/2011    ATT Mobility               Central Region

              Goodman Networks

I provisioned forUMTS Build out Project in Indiana, Michigan, Ohio and Pennsylvania and Zodiac Project for Michigan, Indiana, Wisconsin and Minnesota.

Responsible for ordering T1 facilities, tracking Granite Works orders

Updating Granite and Project spreadsheets.  Responsible for Site Build Out projects for UMTS - Jeopardy tracking for project meetings.

Attended LEC Project meetings with CPDO market team.  Became

apart of  New Site Build team for Indiana and established new facilities

at Centennial Sites.  Established cow facilities for Indiana market, and

moved Site facilities to new locations.

 

 

DONNA HANDELL                 PAGE 2         

 

 

 

5/2009 – 5/2010       ATT Mobility               Arkansas & Oklahoma

Axis Technologies

 

As COSA  FAE/Circuit Designer for Arkansas and Oklahoma markets

                                        Organize, research, schedule and submit orders, create CTS Tickets

                                        Coordinate turn up and update Granite according to standards.

                                        Disconnected Dobson $250,000+ worth of T1s in Cheyenne & Tulsa

                                        Documented  Corders, MRCs on Dobson T1 Tracker

                                        Identified/sor Oklahoma and Arkansas, Priorities 1 thru 4                                     

                                        AR/OK Rehubbing 2010 Spreadsheet weekly w/updates

                                        3^rd Party Migration Rolls for Searcy AR, Lawton OK, Pine Bluff AR,

Forrest City AR and Parsons Ks

Over 1250+ orders are either completed or currently being processed.

Attend weekly COSA call, prepared updates on progress of each roll

Weekly Progress Reports sent to Manager and AXIS Teknologies

 

                                         4/2008 – 9/2008      T-Mobile, Inc                    Denver, Colorado

 

                                         Network Circuit Design Engineer for Salt Lake City, Boise

                                         Albqurque, Elpaso and Vas Vegas markets.  

                                         Participate in daily Work Orders and Projects.  Develop

                                         Cutsheets and update Granite per tasks assigned.

                                         Also a member of the Tiger Team created to cleanse Granite for

                                         Entire West Region according to T-Mobile standards.                                   

 

                                        12/2007 – 4/2008          Ericsson, Inc                  Plano, Texas

            

EDP & Bulk Circuit Design for Western Regions

Design Paths for OCN to DS0s as needed to support projects

Homer, Granite and Metrowatch used to implement designs.

Mapped equipment for 3G network

Update equipment, parent map and port mapping

Apply customer standards to all data input

 

2/2007 – 9/2007   AT&T   Wireless                            Dallas, Texas

GAP PROJECT

Scope was to backfill XNG with undocumented network in NTX market

Designs of OCN and DS3s reviewed and revised in this project

Equipment and cabling were verified and revised

DS1s were updated or created once the DS3s determined complete

All circuits including UMTS were completed point to point

Designed DS1s for original 2G AT&T Wireless network in XNG

Use of DCS dumps, switch spreadsheets, and LEC CSRs as references

Engaged switch techs in redlining those undocumented circuits

Updated LEC CSRs onto GAP PROJECT spreadsheet

Updated the number of DS1s designed on each DS3

Any non-active circuits and DS3s were passed to TNO to disconnect

9/2006 – 2/2007      Cingular Wireless             Dallas, Texas

       NTX Xng AUDIT and  TNO PROJECT

Design new Paths for existing DS1s in North Texas network

Assign equipment and segments according to DCS and LEC records

Revise Path names to meet corporate standards

Give daily accounting for Paths created, revised and/or reviewed

As a team member, DS1s for 8 MSCs and 28 BSCs loaded into Granite.

 

 

 

DONNA HANDELL                   PAGE 3

 

 

 

 

 

 

5/2006 – 9/2006       T-Mobile USA, Inc.        Austin, Texas

              Granite Optimization Project

                                                              

   2002-2006               T-Mobile USA, Inc.  Austin, Texas

            Transport Optimization Engineering

POINTONE TELECOMMUNICATIONS                      Austin, Texas

VOIP CIRCUIT DESIGN/ PROVISIONER

 

  BROADWING, INC.              Austin, Texas

Telecommunications Specialist for Network Planning

 

MEDIAONE, INC.Los Angeles, Ca.

Supervisor, Project Coordinator for Service Delivery

 

         LDDS WorldcomJackson, Ms.

Supr. Provisioning Southeastern Region

 

 

 

 

 

 

EducationEASTERN ILLINOIS UNIVERSITYCharleston, Il

B.S. Business Management

    Secretary/Treasurer – National Business Management Assoc.

Jackson State UniversityJackson, Miss.

Certificate Computer Sciences  -  Microsoft sponsored

ASR training  Sponsored by Bell South and Southwestern Bell

Objectel training  -  PointOne Telecommunications

                                        Granite training – T-Mobile USA, Inc.

Port Mapping training -  AT&T Wireless University

Granite 101 training   -  AT&T Wireless University

                                         Cabling training – AT&T Wireless University

                                        Telecordia Granite/ XNG Certification   T-Mobile USA, Inc.

Ask Yourself – AT&T Wireless University